Home PageFaq & delivery

FAQ & Delivery

This list forms the basis for the Terms and Conditions under which you place an online order or sign up for a newsletter subscription with Cyclemania. Please make sure you read and understand them before confirming your online order.

  • PRICES – online prices are for internet orders only and will not be available in store.
  • POSTAGE – all product orders totaling over $100 get free postage. Orders under $100 are $10 Aus Post Standard Shipping or Express Post for $15.
  • SHIPPING – the option to select an alternate shipping method will be during Checkout.
  • SECURE PAYMENT – payment is via the secure PayPal portal. You can pay via credit card or bank transfer and do not need a PayPal account. Your banking details are not seen or held by us but  go through the secure encrypted PayPal gateway for processing.
  • DELIVERY – goods will be sent within 24 hrs of order receipt. If an item is out of stock due to unforeseen circumstances we will contact you to discuss the order.
  • DELIVERY AREAS – we deliver via Australia Post to Australia only. Regional areas incurring an extra delivery cost to us may incur a surcharge. We will contact you if this is the case prior to despatch.
  • WARRANTY -returns will be accepted if the goods are faulty. Contact us first for a Return Authorisation Number and instructions. Normal warranty conditions apply.
  • RETURNS – returns will be accepted and purchase cost refunded (apart from our postage cost) and subject to a 20% restocking fee so please choose carefully. The return item needs to be in as new resaleable condition with original packaging. Please contact us first for a Return Authorisation and instructions.
  • EXCHANGE – if you wish to exchange an item you will be liable for all postage charges. The return item needs to be in 100% new resaleable condition with original packaging. Please contact us first for an Exchange authorisation.
  • GST – all online prices and shipping include GST
  • PRIVACY – all newsletter subscription emails will only be held internally and we promise that we will not pass on any of your personal details to any other organisations.. You can unsubscribe at any time.
  • DISCLAIMER – The information contained in the site has been prepared solely for the purpose of providing information about Cyclemania and the services and products they offer. We reserve the right to change or remove any of the site content at any time without notice.